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I am Sorry....

September 9, 2011

Dear Cheryl of Time Warner Cable Customer Service....



I am sorry you have to work at 7:30 in the morning.

I am sorry you have to answer phone calls from angry people for a living.

I am sorry you didn't get your morning coffee yet.

I am sorry you didn't wake up on the right side of the bed.

I am sorry you have a shitty attitude because I interrupted you when you obviously didn't understand what I was asking.

I am sorry I rolled my eyes at you...but you earned each roll!

I am sorry you are not used to people calling to ask for a balance due (so I could pay it) when you are probably used to people calling to get out of paying their bill....that must have been quite confusing for your brain to comprehend.

I AM SORRY YOU ARE THE ONE I TALKED TO TODAY!

Have a wonderful day!

Sincerely,

Hockey Wife Tales



4 comments:

TexaGermaNadian said...

Ewww, annoying! Why do cranky people even take these kinds of jobs?? I mean, it has to be an annoying job, but it is your job. Hope the day gets better from here on out!

Remy said...

UGH!

I hate gettin' the cranky ones at callcenters. :(

Esbee said...

This has happened to me before and I finally said "I AM TRYING TO PAY MY BILL!" It didn't seem to help. AT&T and I are not BFF's because of this!

Angie Willerton said...

This is wonderful... I I totally feel your pain!!!
Stopping by from FTLOB

Angie :)